Privacy policy
PRIVACY POLICY
Last updated: October 22, 2026
Legacy Motion Group operates this store and website, including its related information, content, features, tools, products, and services (the “Services”). Our store is powered by Shopify.
This Privacy Policy describes how we collect, use, and disclose personal information when you visit the Services, make a purchase, or otherwise communicate with us.
If this Privacy Policy conflicts with our Terms of Service, this Privacy Policy controls regarding the collection, use, and disclosure of personal information.
Please read this Privacy Policy carefully.
PERSONAL INFORMATION WE COLLECT OR PROCESS
“Personal information” means information that identifies you or can reasonably be linked to you. It does not include information that has been anonymized or de-identified in accordance with applicable law.
Depending on how you interact with the Services, we may collect or process:
• Contact information, including your name, email address, phone number, billing address, and shipping address.
• Payment and transaction information, including payment method, payment confirmation, purchases, refunds, and related transaction details. Payment information is processed through Shopify and applicable payment providers.
• Account information, including account identifiers, login information, preferences, and settings, where applicable.
• Shopping activity, including products you view, add to your cart, purchase, return, or exchange.
• Communications, including information you provide when contacting customer support or submitting a review.
• Device and connection information, including your IP address, browser type, device identifiers, and network information.
• Usage information, including how you navigate and interact with the Services.
• Preferences or inferences drawn from this information, where permitted by applicable law.
WHERE PERSONAL INFORMATION COMES FROM
We may collect personal information:
• Directly from you when you place an order, create an account, subscribe to updates, contact us, or otherwise use the Services.
• Automatically through cookies, pixels, and similar technologies when you access the Services.
• From Shopify and service providers that help operate our store, process payments, fulfill orders, provide analytics, or support customers.
• From advertising partners and other third parties, where permitted by applicable law.
HOW WE USE PERSONAL INFORMATION
Operating the Services
We use personal information to process payments, fulfill orders, arrange shipping, manage accounts, remember preferences, provide order updates, handle product issues and refunds, and respond to customer inquiries.
Improving and Personalizing the Services
We may use information about shopping activity and preferences to understand how the Services are used, improve the store, and recommend relevant products.
Marketing and Advertising
Where permitted by applicable law and subject to any required consent, we may use personal information to send promotional communications and display relevant advertisements on our Services or other platforms.
Security and Fraud Prevention
We use information to help authenticate accounts, protect transactions, detect fraud or misuse, investigate security concerns, and protect the Services and their users.
Legal Obligations
We may use information to comply with applicable law, respond to valid legal requests, resolve disputes, enforce our policies, and establish or defend legal claims.
Where applicable law requires a legal basis for processing, we rely on the basis appropriate to the activity, such as performing our contract with you, complying with legal obligations, our legitimate interests, or your consent. Where we rely on consent, you may withdraw it without affecting processing already carried out lawfully.
COOKIES AND SIMILAR TECHNOLOGIES
The Services use cookies and similar technologies to support store functionality, remember preferences, understand website activity, and, where enabled and permitted, support advertising.
Where available, you can manage optional cookies through the store’s cookie banner or privacy controls. You can also adjust your browser settings. Blocking certain cookies may affect store functionality.
Where consent is required, optional technologies should operate in accordance with your consent choices.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information:
• To Shopify and service providers that help operate our business, including payment processors, fulfillment providers, shipping carriers, customer-support providers, hosting providers, and analytics providers.
• To fulfillment partners, including Printful where used for your order, to produce and deliver purchased products.
• To advertising and business partners, where enabled and permitted, to provide marketing services and relevant advertising.
• When you direct us to share information or consent to a disclosure.
• Within our business or with affiliated entities where necessary for the purposes described in this policy.
• In connection with a merger, acquisition, business transfer, restructuring, or bankruptcy, subject to applicable law.
• To comply with legal obligations, respond to valid legal process, enforce our policies, or protect our rights and the rights or safety of others.
Some advertising-related disclosures may be considered a “sale,” “sharing,” or “targeted advertising” under applicable privacy laws, even when no money is exchanged.
Where you have the right to opt out, you may use the privacy-choice controls provided on the Services or contact support@legacymotiongroup.com.
RELATIONSHIP WITH SHOPIFY
Shopify hosts our store and processes personal information to provide and improve the Services.
Information submitted through the Services may be shared with Shopify and service providers located in countries other than where you live.
Depending on the Shopify features enabled for our store, Shopify may also process information about your interactions with our store, other merchants, and Shopify to provide enhanced services, including personalization and advertising features.
For processing where Shopify acts independently, Shopify is responsible for handling applicable privacy-rights requests relating to that processing.
Learn more in Shopify’s Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/consumers
You may review Shopify’s privacy controls and submit applicable requests through its Privacy Portal:
https://privacy.shopify.com/en
Shopify’s portal addresses information processed by Shopify. For requests concerning Legacy Motion Group’s handling of your information, contact support@legacymotiongroup.com.
THIRD-PARTY WEBSITES AND LINKS
The Services may contain links to websites or platforms operated by third parties.
Their privacy practices are governed by their own policies. Please review those policies before providing personal information.
Information you post publicly, including reviews or social-media comments, may be visible to others. Avoid including sensitive personal information in public submissions.
CHILDREN’S INFORMATION
The Services are intended for a general audience and are not directed to children.
We do not knowingly collect personal information from children in circumstances where parental consent is required without obtaining that consent.
If you believe a child has provided personal information to us, contact support@legacymotiongroup.com so we can review the situation and take appropriate action.
We do not knowingly sell or share personal information of individuals under 16 for targeted advertising.
SECURITY AND RETENTION
We use reasonable safeguards designed to protect personal information. However, no website, transmission method, or storage system can guarantee absolute security.
Please do not email passwords, full payment-card details, or other sensitive information to customer support.
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining accounts, handling customer inquiries, complying with legal obligations, resolving disputes, and enforcing agreements.
Retention periods vary depending on the type of information, why it was collected, and applicable legal requirements.
YOUR RIGHTS AND CHOICES
Depending on where you live and applicable law, you may have the right to:
• Request access to or information about personal information we hold about you.
• Request deletion of personal information.
• Request correction of inaccurate information.
• Receive a portable copy of certain information.
• Opt out of the sale or sharing of personal information or its use for targeted advertising.
• Object to or request restrictions on certain processing.
• Withdraw consent where processing relies on consent.
• Appeal a decision concerning a privacy-rights request.
These rights may be subject to exceptions and limitations under applicable law.
To submit a request, email support@legacymotiongroup.com. You may also use applicable privacy controls provided on the Services.
We may need to verify your identity before processing a request. We will request only information reasonably necessary for verification and will not ask you to email your account password.
Where permitted by law, an authorized agent may submit a request on your behalf. We may require evidence of authorization and identity verification.
We will respond within the time required by applicable law and will not unlawfully discriminate against you for exercising your rights.
GLOBAL PRIVACY CONTROL
Where required by applicable law, we treat a recognized Global Privacy Control signal as a request to opt out of applicable sale, sharing, or targeted-advertising processing for the browser or device sending the signal.
Where supported and required, that choice may also be associated with an identifiable account.
Learn more about Global Privacy Control:
https://globalprivacycontrol.org/
Other browser “Do Not Track” signals may not be recognized unless required by applicable law.
MARKETING PREFERENCES
You may unsubscribe from promotional emails using the unsubscribe link in those messages.
Unsubscribing from marketing does not stop essential communications about orders, payments, account security, or customer-support requests.
Where we offer other marketing channels, applicable consent and opt-out instructions will be provided for those channels.
COMPLAINTS AND APPEALS
If you have concerns about how we handle personal information, email support@legacymotiongroup.com.
Where applicable, you may appeal our response to a privacy request by contacting the same address and explaining that you wish to appeal.
Depending on where you live, you may also complain to your state attorney general or relevant data-protection authority. You do not need to contact us first where applicable law allows you to complain directly.
INTERNATIONAL TRANSFERS
Personal information may be stored or processed outside your country, including in countries where Shopify and our service providers operate.
Where applicable law requires safeguards for international transfers, we rely on appropriate lawful mechanisms, such as recognized adequacy decisions, Standard Contractual Clauses, or applicable United Kingdom transfer safeguards.
CHANGES TO THIS PRIVACY POLICY
We may update this policy to reflect changes in our practices, Services, or legal requirements.
We will publish the revised policy on this page, update the “Last updated” date, and provide any additional notice or obtain consent where required by applicable law.
CONTACT
Legacy Motion Group
Bryan, Texas, United States
Email: support@legacymotiongroup.com
For privacy questions or requests, please include “Privacy Request” in your email subject line and describe your request. Please do not include passwords or full payment-card details.